Monday, October 20, 2014

[Save the date] Webinaire "Découvrez Silverpop, solution marketing en mode Cloud d'IBM"

Date: 18 Novembre à 11h

Vous cherchez une solution marketing en mode Cloud simple et rapide à mettre en place pour éviter les frais de mise en œuvre et la complexité liée aux projets informatiques ?

Avec Silverpop, la solution Cloud d'IBM dédiée à la gestion de campagnes marketing multicanal et à la connaissance client, vous réalisez un gain opérationnel et financier significatif et de réelles innovations marketing pour :

  • Créer et gérer des campagnes marketing sophistiquées en adressant des millions de personnes de manière individualisée et personnalisée
  • Analyser le comportement et le parcours client et automatiser les campagnes sur tous les canaux (email, SMS, web, médias sociaux...)
  • Optimiser l'impact des campagnes grâce à un système de scoring et de maturation des contacts pour adresser "le bon message au bon moment" et optimiser ainsi leur taux de conversion.

Positionné par les analystes comme le leader des solutions marketing, IBM aide plus de 1 500 clients de tous secteurs à automatiser leurs campagnes marketing et à utiliser le comportement online des clients pour mieux les cibler et les engager.

Assistez à notre atelier en ligne et découvrez comment des entreprises comme Thomas Cook ont augmenté leur chiffre d’affaires de 4,4% par transaction et obtenu un taux d'ouverture de 53% de leurs campagnes avec Silverpop.

New adventure...

It is now two months since I left Polycom. It has been a great experience. But, after two and half years at Polycom and more than ten years in the Collaboration market, I have accepted a new position at IBM in the Digital Marketing solution. I now take care of all IBM Enterprise Marketing Management solutions (IBM Experience suite of products) like former Unica Suite, Xtify (Mobile Push Notification) and Silverpop (email marketing and marketing automation).

My focus will be to help companies to optimize their cross-channel marketing programs and performance.

Of course, I will continue to publish article on my  blog on multiple themes but for sure a bigger emphasis on Marketing stuffs and IBM solutions....

Friday, July 18, 2014

[Lab] Polycom Conference Manager for Google Chrome

[UPDATE]: New UI with version 2.0

Two weeks ago, I illustrated how to develop a PHP (server-side) application, leveraging Polycom DMA APIs, to easily control a Polycom on-going conference (here). That app doesn't require admin credentials, so an end-user can use it via its own credentials, but he needs to have a PHP server.
So, to simplify the use of that service, I adapted that aplication to be usable as a Google Chrome App. So, now anhy end-user can install that "local" app on its Google Chrome browser, and uses it.

Click on that icon to install it on your Google Chrome.

That application provide the following features:
  • List of meeting participants (audio, video, content)
  • Start/stop recording
  • Lock/unlock conference
  • Mute/unmute a selected person (or a list of people)
  • Mute all participants except chairperson
  • Unmute all participants
  • Add/remove participants.
  • Save/retrieve your meetings details (DMA FQDN, username, login...)
Some screenshots of that application:


Just retrieved my previous settings

Validate my meeting number of my ongoing conference

List participants

Just clicked on "Begin Recording"

Just locked my conference

Selection of several people who attend the meeting

Just muted selected people

Unmuted the conference
Live Demonstration:


Monday, July 7, 2014

Polycom RealPresence Platform Director & DMA licensing

At the end of june, Polycom has released a bunch of new product releases.Platform Director v1.7 is GA.

With this release Platform Director becomes the licensing control point for Virtual Editions and RPOne in the Flexera licensing environment. The Platform Director is provided with each order of a Virtual Edition or RPOne.  

I have recorded the registration sequence of a DMA Virtual Edition on Platform Director 1.7


[Lab] Video Meeting Tracker

To drive a better user adoption and to improve customer satisfaction, it could be interesting in retrieving feedback from users. Based on Polycom APIs, you can track meeting activities like when a meeting starts, stops, who is the owner and participants.

I have design a small app, tracking meetings and sending an email recap at the end of the meeting to the owner, with a link to a survey.


[Lab] Conference Management via APIs

During the last two years, I have demonstrated Polycom APIs infrastructure value through several examples like VMR-user Management, CloudAXIS scheduling, IBM Sametime integration, but I only played with REST APIs. But, I had a request - display a message during the conference, I can't solve via DMA or Resource Manager API, I had to use Polycom Collaboration Server (RMX) ---- XML-based API.

I have designed a Web application (using PHP) allowing an end-user to fully control his on-going conference. The user will be able to list all meeting participants, start/stop the meeting recording, lock/unlock conference and different mute options, you can also invite/disconnect a participant.

Web Page of the app.
A short recording about the different capabilities of the app:


All features are accessible via only end-user credentials, but if you want to different text message during the conference, you need DMA & RMX admin credentials.

[UPDATE]

That application has now a new user interface leveraging Bootstrap.



Tuesday, July 1, 2014

[UX_Series] Polycom Conference Control Application V2

A couple of months ago, I have announced the Polycom Global Services (PGS) asset named Polycom Conference Control Application (CCA) available on Polycom Price list. That is a great tool to let your end-user to easily manage their on-going conference.

Display list of participants

Manage participant (Mute audio/video) 

Mobile Access

Friday, June 6, 2014

[OpenDay] Prenez une longueur d’avance avec les solutions Polycom. (France)

Rendez-vous le jeudi 12 juin pour tout savoir sur les nouveaux modèles de collaboration vidéo et découvrir au travers de démonstrations nos dernières solutions audio et vidéo.

AGENDA

09h00 - 09h30: Accueil café
09h30 - 09h50: Présentation de Polycom et tendances du marché
09h50 - 10h30: Les nouveaux modèles de collaboration vidéo : Hardware, Software, Cloud
10h30 - 10h45: Comment mesurer l’utilisation de vos salles de visioconférence?
10h45 - 12h15: Démonstrations de nos solutions audio et vidéo:
  • Solutions vidéo de salle et de bureau
  • Solutions audio et vidéo dans l'environnement Microsoft Lync (Gamme CX, Lync Room System)
  • Gammes de téléphones multimédia Lync et SIP
  • Solution de web conférence CloudAxis
  • Salles de téléprésence...
12h15: Cocktail déjeunatoire

Date:                                        Horaires: 
Jeudi 12 juin 2014                     De 9h00 à 13h30

Accès:
Polycom France,
Tour Prisma, 7ème étage,
4-6 avenue d’Alsace,
92400 Courbevoie

Inscrivez vous